Call Center Advisor Tier 1
Company: VirtualVocations
Location: Canton
Posted on: April 1, 2025
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Job Description:
A company is looking for a Call Center Advisor 1 - Tier 1.
Key Responsibilities
Provide first-tier customer service support for inbound calls,
addressing client needs and resolving issues
Engage in active listening to identify customer needs and provide
accurate solutions
Collaborate with other departments to advocate for customers and
resolve problems creatively
Required Qualifications
High School diploma or G.E.D
At least 1 year of customer service experience, preferably in a
veterinary clinic or animal-related call center
Proficient computer skills and familiarity with business
applications and software
Ability to work effectively in a fast-paced, high-volume call
center environment
Must be able to work rotating Saturdays or be willing to work
permanent Saturdays
Keywords: VirtualVocations, Canton , Call Center Advisor Tier 1, Other , Canton, Ohio
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