Busperson

Company: Treesdale Golf & Country Club
Location: Gibsonia
Posted on: November 2, 2024

Job Description:

Responsibilities include table maintenance, resetting, room preparation and assistance to service and banquet staff to ensure Members/Guests satisfaction. Consistently display the Three Steps of Service at all opportunities. This position reports directly to the FB Director/Service Director with indirect reporting to the Captains and Servers. The role requires maintaining ClubCorp service standards, preparing work areas, maintaining beverages and table settings, setting up and breaking down rooms, clearing and resetting tables, cleaning work areas and assisting staff as needed.

• Maintain ClubCorp service standards as outlined in the FB Service training program at high standards.
• Prepare all bus and other work areas to be presentable and ready for service according to ClubCorp standards.
• Maintain beverages and ice at acceptable levels.
• Maintain breads, butters, candles and all other table setting at proper levels.
• Set up and break down rooms as directed, ensuring proper equipment, linens, and other necessary items are clean and in working order.
• Clear and reset all tables promptly and efficiently.
• Clean and maintain designated work areas.
• Assist service and banquet staff as needed.
• Assist fellow Employees, Members and guests to ensure delivery of the Three Steps of Service without being directed.
• Notify management of Member/Guest complaints and practice good service recovery.
• Interact with Members/Guests professionally, helping with changes and last minute requests as needed.
  
  • Perform a multitude of different functions due to fluctuating demands of the companys operation and help others when needed.
  • Adhere to all company, club and department written mandatory standards of operations, policies and procedures.
  • Demonstrate good teamwork, follow instructions well and be able to multi-task and work at an efficient pace.
  • Maintain good conduct and safe working habits, and assure that others are acting safely.
  • Attend daily line-up and participate as requested.
  • Wear a clean and neat uniform daily.
  • High school diploma preferred, and ability to communicate and follow instructions.
  • Comfortable working at a fast pace in both indoor and outdoor environments.
    
    • Legally authorized to work in the United States.
    • 16 years or older.

Keywords: Treesdale Golf & Country Club, Canton , Busperson, Other , Gibsonia, Ohio