California Licensed Customer Service Advocate
Company: VirtualVocations
Location: Canton
Posted on: March 28, 2025
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Job Description:
A company is looking for a Remote Sr. Customer Service
Advocate.
Key Responsibilities
Conduct outbound member calls to support various call campaigns
Handle inbound calls to address inquiries for Medicare FFE
members
Complete detailed call documentation and troubleshoot system/data
issues
Required Qualifications
Minimum of 12 months experience in customer/member services or
related function in a healthcare organization
Experience with conducting member outbound calls
Experience in a managed care environment preferred
Minimum educational level of a high school diploma; some college
coursework preferred
Bilingual (English/Spanish) preferred
Keywords: VirtualVocations, Canton , California Licensed Customer Service Advocate, Hospitality & Tourism , Canton, Ohio
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